Anthropic

Anthropic is an AI research and development company that builds Claude and studies the capabilities, risks and behavior of advanced AI systems. Its work spans model alignment, interpretability and the societal effects of AI, alongside the development of products that people and organizations can use.

For teams considering AI agents, Anthropic’s engineering guidance distinguishes workflows, whose steps follow predefined paths, from agents, which direct their own processes and tool use. It recommends starting with the simplest approach that meets the need, evaluating results and adding autonomy when it offers a demonstrable benefit. Its guidance also emphasizes clear tool interfaces, feedback during execution and appropriate human oversight. These are practitioner recommendations from a company that builds and sells AI systems, not independent evidence that a particular agent deployment will succeed.